Could I get my money back or an exchange on a new bike here?

Discussion in 'General Cycling Discussions' started by PaulB, 13 Aug 2019.

  1. fossyant

    fossyant Ride It Like You Stole It!

    Location:
    South Manchester
    On road bikes, then it's marginal over quality calipers TBH.

    MTB's then hydraulic are massively more powerful and can be modulated far better, especially those brakes which vary the pressure/travel. And they are so much smoother and lighter to use. One finger.
     
    raleighnut likes this.
  2. confusedcyclist

    confusedcyclist Über Member

    @fossyant

    To be fair, I wouldn't know the difference between Road and MTB callipers, because my gravel bike has MTB BB7s which ARE excellent, although I hear the road version of the BB7s are comparable.
     
  3. fossyant

    fossyant Ride It Like You Stole It!

    Location:
    South Manchester
    The MTB's in my house have Tektro mechanical vs Shimano SLX and SRAM Guide RS - the hydraulics much more expensive, but much more powerful - the Guides are 4 pots.

    Road bikes, absolutely no point in discs - I could still stand the back end up an my fully loaded pannier commuter bike !
     
    raleighnut likes this.
  4. confusedcyclist

    confusedcyclist Über Member

    I think Tektro brand is where you went wrong with the calliper. You might find you'll prefer the BB7 or TRP to that by a long way.
     
  5. Crankarm

    Crankarm Guru

    Location:
    Nr Cambridge
    Why so confrontational Mr. Confused or should it be Mr. Angry? I just take a contrary view to you. It's clearly not ok with you. You need to take a chill pill. As it happens I have some considerable experience with brakes of all flavours including BB7 brakes and their woeful sibling BB5s which were awful. I also have experience with Spyre TRPs and hydraulic disc brakes, good ones mind Shimano XT and Hope, not cheap crap, so I feel qualified to offer an opinion. It is an opinion just that. The better make of cable disc brakes are ok, however hydraulic disc brakes are better. Given you are confused I thought some clarification for you was appropriate and you would receive kindly. Obviously not. Oh well, your problem not mine.
     
    Last edited: 15 Aug 2019
  6. confusedcyclist

    confusedcyclist Über Member

    And here you're implying that I haven't got this experience. I countered your claim that a single piston results in sub optimal braking, as I have zero problems coming to a quick stop. The maintenance required is trivial, even for high mileage and regular all weather use, but arguably maintaining fluid lines IS more complex and requires more tools. I'm far from freaking out. :laugh: Nice strawman though.:rofl:

    Happy to agree to disagree. Have a great day!
     
    Last edited: 15 Aug 2019
    classic33 likes this.
  7. Phaeton

    Phaeton Guru

    Location:
    Oop North (ish)
    Now now Children this bickering will not assist the OP, start another thread about the superior hydraulic brakes versus the far inferior cable brakes if you want to argue it out.
     
  8. confusedcyclist

    confusedcyclist Über Member

    HE started it :becool:
     
    Leaway2, fossyant and raleighnut like this.
  9. Crankarm

    Crankarm Guru

    Location:
    Nr Cambridge
    Errrrr???? That's a bit rich. You're the one who pulled this guy's chain. I happened to agree and like your post.

     
  10. OP
    OP
    PaulB

    PaulB Legendary Member

    Location:
    Colne
    No, nothing on that but of course this will mean another trip over to sort stuff out and get my saddlebag/pedals etc.
     
  11. Crankarm

    Crankarm Guru

    Location:
    Nr Cambridge
    Maybe you can negotiate a nice deal on these accessories for all the trouble they have put you to?
     
  12. Phaeton

    Phaeton Guru

    Location:
    Oop North (ish)
    :dance::dance:
     
  13. Nibor

    Nibor Bewildered

    Location:
    Accrington
    Just to put a cat among the pigeons I think you will find the Giant system is a Hybrid cable/hydraulic lol
     
  14. fossyant

    fossyant Ride It Like You Stole It!

    Location:
    South Manchester
    Back to the original post, any news from the shop manager ?
     
  15. SkipdiverJohn

    SkipdiverJohn Über Member

    Location:
    London
    I have no involvement with fixing or selling bikes, but I do a hands-on type job, and I often get asked to work extra hours/rest days/weekends to ensure things get done. Some staff won't put themselves out, some will. I earn good money on overtime, so it's a win-win for me, my employer, and the customer. It also means if I need an hour or two during the week to attend to personal business, I can go without officially taking time off - and nothing gets said because if my guvnor needs something urgent sorted ASAP, I'll oblige.. You need a decent working relationship though, which I have - but some managers don't. Last Sunday, 3 of us were doing work that was really the responsibility of a different manager, but he's a complete w****r so his staff all refused to do overtime. My guvnor then got his arm twisted from above to deal with it instead and he was able to get staff to come in.
     
    raleighnut likes this.
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